Family Support Project Referral Criteria & Process

Referral Criteria

  • Families where there is a parent/significant adult needing and willing to access or accessing treatment from adult drug treatment providers and/or Adult Community Mental Health Teams
  • Families where there are young carers aged 6-18 years old caring for or impacted by a parent/significant adult’s mental illness or substance misuse that are at risk of achieving poor outcomes or that would benefit from early intervention to prevent family breakdown
  • An agreement from the young carer in the family to engage with the support. Please note: all young carers will be assessed and all support work of this project will work towards the inclusion into mainstream Young Carers services
  • The family are fully aware and in agreement for the referral to take place.

If you would like to discuss a potential family prior to referral because you are unsure of their suitability to the project, speak to one of our Family Support Workers by calling 0300 777 2722.

Referral Process

  1. Complete the referral form (please complete as fully as possible to prevent delay in our assessment process) and return to Carers Bucks, Ardenham Court, Oxford Road, Aylesbury, HP19 8HT
  2. Once the referral form has been received we will then aim to contact the family within 3-5 days to book assessment visit where appropiate.
  3. We will then go and carry out a brief assessment of the families’ needs and suitability for the service.
  4. The families’ case will then be discussed at our allocation meeting and a decision will be made regarding the appropriateness of the referral for support from the project.
  5. The family and referrer will receive confirmation of the outcome of the assessment.
  6. If referral is appropriate, a Support Worker will be allocated and work with the family will commence as soon as possible.